After making payment to Kynema, customers may request for cancelling the order within 72 hours of payment by contacting Support@kynema.in or 9049864383. Kynema reserves the right to accept or reject any cancellation request at its sole discretion, including cases where order processing, dispatch, or service preparation has already begun. Any concerns or disputes will be handled directly between Kynema and the customer.
Kynema does not accept any replacement requests under any circumstances. Please review your order before making payments.
Kynema entertains requests for refunds only in cases of proven defects in product, damage during transit, service issues. To make a request, customers should contact Kynema via Support@kynema.in or 9049864383 within 72 days of delivery / service completion with the invoices, order information and supporting information to establish the alleged defects, damages or deficiencies.
Kynema may accept or reject a request for refund at its sole discretion. If Kynema approves the refund request, refunds will be processed within the timeline communicated by Kynema. Any concerns or disputes will be handled directly between Kynema and the customer.
For any cancellation, refund, or return requests, please contact us at Support@kynema.in / 9049864383.
ASB MEDIA PRIVATE LIMITED · CIN U73100MH2023PTC430933 · Mumbai, Maharashtra, India
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